HBI COVID-19 Response
Daily Update | If the product(s) that you are looking for are out of stock, please use the “sign up for waitlist” function on the product pages. This ensures that simultaneously as an item is re-stocked you receive an email notification. Our production capacity and ability to make and ship product is changing VERY RAPIDLY and if you call/email/message us for in-stock dates we promise to give you the most accurate information that we can at that time; but please know that information could change in only a few hours. Again, the most effective way to stay informed is to use the “sign up for waitlist” functions on the product pages.
Operations | HBI is a vertically integrated manufacturer and supplier of both consumer and OEM products. Materials come in one door raw and leave another door as packed finished goods.
COVID-19 Impact | As the impact of the COVID-19 pandemic changes day to day, so will our response. In order to better protect our staff and the surrounding community we are currently taking the following actions:
- Our storefront in Gilbert Arizona is closed to the public until further notice (this includes all will-call and pickups as well as gunsmithing and product installation services).
- Production machining and assembly has been significantly reduced. Manufacturing staff has been reduced to a “skeleton” crew focused primarily on critical infrastructure components for government/mil and le contracts.
- Front office staff are telecommuting and working from home where possible. You may experience delays in response on customer service or technical support inquires.
- Shipping/Receiving staff are working split/alternating shifts in order to comply with all current CDC recommendations.
If your orders or packages arrive smelling a bit like alcohol… it is likely because we are constantly applying 80% isopropyl alcohol to all surfaces in our building, which include all incoming/outgoing materials.
This response page will continue to be updated as warranted by the impact of COVID-19. Please email us at firstname.lastname@example.org for any additional information.
Remember to wash your hands and wear a mask if you have one!